We ship worldwide from our office in Western Australia just 2 km from our favourite dog beach! We ship direct no drop shipping. Shipping rates are according to the weight and size of your order.
Our currency converter will convert prices into your currency whilst viewing products but at checkout you will pay in AU$ as with all International transactions payments must be received in host country’s currency. This may look like the price has gone up! As our Au$ is so low! Your credit card company or Paypal will Convert back to your currency once the transaction is completed.
USA customers our currency converter will automatically convert prices into US$ while viewing products. At the moment 1 AU$ is worth US$ .7 so our AU price is 85.99 so when viewing you will see the price at US$60 - but at checkout it goes back up to the AU price $85.99 (but will actually cost you the price you viewed in US price!)
This confusion only happens with US customers as we both use the $ sign. 🤦♀️
Additional protocols due to COVID have impacted processing of International deliveries and the lack of International flights means they can take longer to leave us. So please allow extra time on the estimated shipping times at checkout.
You may be liable to import duty and processing fees.
Tracking updates are slow to appear in country of destination until parcel arrives into your local postal depot.
If shipping rates do not appear for your selected country please get in touch. In COVID times a lot of International Shipping destinations were suspended and we are gradually adding them back as routes open up again. If you have an order International over $300 value please get it touch for shipping costs as we check international courier rates to ensure we are offering the best prices