Shipping Information

Australian Domestic Shipping

CURRENTLY WE ARE CHARGING JUST $10 FOR EXPRESS SHIPPING OF ALL AUSTRALIAN ORDERS.

LAST DATE FOR DESPATCH IS MONDAY 18TH DECEMBER.  NEXT DAY DELIVERY IS ONLY AVAILABLE CITY TO CITY AND AS WE ARE IN A COUNTRY LOCATION EXPRESS DELIVERY SHOULD TAKE 3 BUSINESS DAYS . AUSTRALIA POST GUIDELINES STATE THAT EXPRESS POST ITEMS WILL BE DELIVERED AS FAST AS POSSIBLE.. (VERY HELPFUL) WE ARE 95% SURE ALL ORDERS DESPATCH ON MONDAY WILL BE RECEIVED BY FRIDAY 22ND BUT WE ARE TOTALLY RELIANT ON AUSTRALIA POST!

To keep things simple we have a flat rate for shipping in Australia of $8.95 for standard shipping.  If you need the goods quickly you can select Express at a flat rate of $15 no matter how large your order. You can select this prior to checking out in our shipping rates calculator.  Orders received before 12noon (WAST) on any working day should be received as follows:

Standard delivery normally arrives within 5 (but can take as long as 10) business days.. depending on how Australia Post is feeling at any given time!

Express Delivery  - usually 2 business days in WA and 2-6 business days for the rest of Australia. 

Please note that all orders with embroidery take a few extra days but we always do our best to get out as quickly as possible! 

If your order does not arrive within 7 business days please contact us.

Once your order is despatched you will receive tracking details from Australia Post.

Please note that this is a guide only as we cannot control Australia Post Delays, especially in the Christmas period.

If an item is out of stock, we will let you know that there may be a short delay on your order. If a significant delay occurs we will give you the option of a full refund  or for delivery as soon as stock becomes available.

 

International Shipping - We Ship Worldwide!

Rates are according to order weight and can be viewed in the postage calculator, once you have added items to your cart. Standard International shipping takes approximately 7-15 business days.  Please allow additional time if you require embroidery or any special requirements. If you require Express postage of items please email us for details.

We can take no responsibility for delays in customs handling from time of arrival of goods into your country.

If no shipping rate is displayed for your country please contact us by email - surfdogaustralia@gmail.com  - as we have tried to include everyone!